How To Return Goods

UK Customers

If you live in the UK, the great news is that it is FREE to return your unwanted or faulty item. Just pack up your order along with the original documentation, add a note stating whether you’d like a refund or replacement and then simply attach the ‘Freepost Returns’ label that is on the dispatch note and drop the package off at your local post office.

If you have lost the label - don’t sweat it - here is the freepost address (and yes this IS really all you need):

‘The Fowndry Ltd: Freepost Returns’

International Customers

If you live outside the UK, you can still return an item but you will need to cover the cost of returning it to us. Pack up your order along with the original documentation, add a note stating whether you’d like a refund or replacement and send it to this address:

 

Returns Department
The Fowndry Ltd
Unit G188, Cherwell Business Village
Southam Road
Banbury OX16 2SP
United Kingdom

© 2017 The Fowndry Limited is company registered in England with company number 08350027.

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